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SECONDLOOK AUDIT SOFTWARE

Customizable | Scalable | Powerful

Streamline Your Mortgage QC

Since its introduction in 1993, TENA’s SECONDLOOK Audit Software has continually evolved to address the ever expanding demands placed on the mortgage QC process. It is powerful, customizable, scalable, cost effective and fully loaded with thousands of prewritten questions to test for federal regulations, State Compliance, and agency mortgage lending or servicing requirements. Whether you are a lender, servicer, or both, SECONDLOOK Audit Software streamlines your QC process with essential, easy-to-use tools to manage your portfolio.

Always Up-to-Date

TENA’s Legal Team, Rules and Compliance Group, and Internal QA Team all work together to keep TENA’s products and services current with agency guidelines. Statutory and regulatory changes are continually monitored and reviewed, as are associated interpretations, bulletins, issued letters, and memoranda. Changes that address residential lending and servicing requirements are reflected in revisions to audit questions.

All audit question additions, deletions, and/or revisions are published to SECONDLOOK on a monthly basis; mutually benefiting all SECONDLOOK licensees as well as TENA’s outsource audit division (which also utilizes SECONDLOOK Audit Software).

Included Features

Customizable Selection Algorithms

Random, targeted, and discretionary selection algorithms support both fixed and statistical sampling methodologies.

Report Templates

Analysis of Audit Findings, Trend Analyses, Summary, Follow-up and hundreds of other standard and customizable reports.

APR Validator

The APR Validator uses both imported and auditor-supplied data to independently compute the APR. If discrepancies are found, it automatically notifies the auditor of the exception.

Customizable

The power is derived from a rules-based platform permitting audit testing scripts to be easily customized to reflect your firm’s unique audit needs.

Smart Scripts

Dynamic testing scripts that only include questions which are pertinent and relative to the loan being audited, including optional state compliance.

Continuous Updates

A pool of over 15,000 continually updated audit questions is used to populate audit testing scripts to meet ever-changing regulatory requirements.

SECONDLOOK

For Consumer Loans

Are your consumer loans staying compliant? TENA’s SECONDLOOK software isn’t just for mortgage QC; it is also a powerful tool for auditing your consumer loans.

Ensure Compliance

Ensure your consumer loans are in compliance with consumer protection laws and regulations. Available for both the origination and servicing of loans.

Consumer Testing Scripts

Includes a comprehensive catalog of dynamic testing scripts for secured and unsecured loans, auto loans, HELOCs, credit cards and private student loans.

Ready to get started with SECONDLOOK Audit Software

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Explore All Our Mortgage Audit Services

TENA covers every step in the mortgage review process, from Pre-Funding to Post-Closing to Servicing, and more! 

Pre-Funding QC

Pre-Funding Audits

Credit, collateral, capacity & compliance are reviewed to identify issues prior to funding the loan, all with standard turnaround times of 48 hours or less.
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SECONDLOOK Audit Software

Bring Your Audits In-House

For nearly 4 decades, TENA's SECONDLOOK Software has been the preferred choice for lenders performing their own audit processes.
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Post-Closing QC

Post-Closing Audits

TENA's Audit Solutions cover the guidelines of all applicable agencies and types of mortgages, from Fannie Mae, Freddie Mac, FHA, VA, RHS and more.
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TENA Web Services (TWS)

TENA Web Services (TWS)

TENA Web Services (TWS) is a cloud-based platform to manage the remediation process and reporting of audit findings.
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Servicing QC

Servicing Audits

File based and procedural reviews are conducted to address all aspects of the loan servicing process.
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QC Plans & Specialized Audit Services

QC Plans & MERS Reviews

Customized QC plans, MERS reviews, and more to meet the specific needs of any lender or servicer.
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