Fannie Mae issued Servicing Guide Announcement SVC-2016-02 (Announcement). This Announcement: clarifies requirements with respect to HAMP incentive payments; updates the maximum number of allowable days within which routine foreclosure proceedings are to be completed; and announces a new telephone number (1-800-2FANNIE) for contacting Fannie Mae. The new telephone number replaces multiple phone numbers, including the Customer Contact Center, Servicer Support Center, Investor Reporting and Fannie Mae Regional Offices.
FHA
FHA Revises and Streamlines Policy Established in Mortgagee Letters 2024-24 and 2025-12
FHA issued Mortgagee Letter (ML) 2025-14 revising and streamlining policy established in ML 2024-24 (Modernization of Engagement with Borrowers in Default) and providing clarifications to
June 4, 2025
