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Cloud-Based Quality Control Platform 

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A Comprehensive system

Make Compliance a Breeze

TENA Web Services (TWS) consolidates the Quality Control process into one easy-to-use platform, offering a comprehensive solution for everything from file transfers, audit follow-up, reporting, action planning and more.

By streamlining communication and interactions between you, TENA, and your QC staff, the TWS platform saves your organization valuable time and resources.

TWS is available to all TENA clients at no cost. Contact TENA today to discover how TWS can elevate your Quality Control process!

 

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Do More With Your Data

Optimize your ability to reconcile defects, lower your net defect rate, and effectively reduce lending risk with the TENA Web Services platform. 

TWS allows you to assign defects to responsible individuals for resolution, dispute the original finding, quickly sort, view, remedy, assign, and address individual or multiple defects, add unlimited notes and comments to specific or multiple issues, view reports showing your net defect rate and more.

See TWS in Action

Watch the demo video below to get an inside look at TWS:

Included Features

Reconcile Defects

Import defects from your initial QC findings and display them as individual defects, allowing you to assign them for resolution, rebut the original finding, and more.

Lower Your Net Defect Rate

TWS comes complete with robust reporting tools and pre-built reports, such as the Defect Trend Report. Stay on top of your data and keep everyone on the same page for resolving defects. 

Reduce Your Risk

Reduce deficiencies, create actionable plans and quickly communicate change to save time in your organization and effectively reduce your lending risk. 

Ready to Get Started with TWS?

Request A Demo
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Explore All Our Mortgage Audit Services

TENA covers every step in the mortgage review process, from Pre-Funding to Post-Closing to Servicing, and more! 

Pre-Funding QC

Pre-Funding Audits

Credit, collateral, capacity & compliance are reviewed to identify issues prior to funding the loan, all with standard turnaround times of 48 hours or less.
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SECONDLOOK Audit Software

Bring Your Audits In-House

For nearly 4 decades, TENA's SECONDLOOK Software has been the preferred choice for lenders performing their own audit processes.
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Post-Closing QC

Post-Closing Audits

TENA's Audit Solutions cover the guidelines of all applicable agencies and types of mortgages, from Fannie Mae, Freddie Mac, FHA, VA, RHS and more.
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TENA Web Services (TWS)

TENA Web Services (TWS)

TENA Web Services (TWS) is a cloud-based platform to manage the remediation process and reporting of audit findings.
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Servicing QC

Servicing Audits

File based and procedural reviews are conducted to address all aspects of the loan servicing process.
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QC Plans & Specialized Audit Services

QC Plans & MERS Reviews

Customized QC plans, MERS reviews, and more to meet the specific needs of any lender or servicer.
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Download our Free e-book resources!

Origination QC E-book

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Servicing QC E-book

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