FHA issued Mortgagee Letter 2017-11 (Mortgagee Letter), which serves as a consolidated directive for lenders and servicers required to implement certain servicing policy changes contained in the HECM final rule published on January 19, 2017. Specifically, the Mortgagee Letter provides more detail on the following 3 areas of servicing policy included in the HECM final rule: default for unpaid property charges; sale of properties securing a due and payable HECM; and Cash for Keys incentives or other relocation incentives. The HECM final rule’s servicing requirements, including the additional guidance contained the Mortgagee Letter, will take effect for all FHA case numbers assigned on or after September 19, 2017.

FHA
FHA Revises and Streamlines Policy Established in Mortgagee Letters 2024-24 and 2025-12
FHA issued Mortgagee Letter (ML) 2025-14 revising and streamlining policy established in ML 2024-24 (Modernization of Engagement with Borrowers in Default) and providing clarifications to