VA issued Circular 26-19-24, updating requirements with respect to loss mitigation letters sent to borrowers. Per the Circular, VA updated language that must be included in the loss mitigation letter to reflect the correct telephone number and email address for VA. VA also provided 3 options lenders and servicers may use to provide VA with confirmation that a loss mitigation letter was sent to the borrower. The updates become effective October 1, 2019.
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