Freddie Mac Issues Bulletin 2025-17: Servicing Updates

Freddie Mac issued Bulletin 2025-17 (Bulletin) announcing revisions to the Single-Family Seller/Servicer Guide. Per the Bulletin, Freddie Mac:

  • Updated requirements related to insurance coverage limits, deductibles, documentation, reporting, and compliance obligations to clarify requirements and better align with market practices;
  • Revised Exhibit 88 (Servicing Tools) to clarify that most servicing tools are accessible via Freddie Mac Gateway, with access granted either through Freddie Mac Access Manager or, for servicers not using Access Manager, the Freddie Mac Tools Request Form;
  • Retired Form 903 (Freddie Mac Default Fee Appeal System Authorized User Roles Form–For Use by Servicers Only), Form 903A (Addendum to Freddie Mac Default Fee Appeal System Authorized User Roles Form–For Use by Servicers Only), Form 903ASA (Addendum to Freddie Mac Default Fee Appeal System Authorized User Roles Form-For Use by Servicing Agents Only), and Form 903SA (Freddie Mac Default Fee Appeal System Authorized User Roles Form-For Use by Servicing Agents Only) previously used to request access to the Default Fees Management System, as servicers and servicing agents will now obtain access exclusively through Access Manager;
  • Announced an update to the definition of “Principal Due Freddie Mac” in Exhibit 60 (Loan Level Reporting Data Description);
  • Announced an update to the contact information for submitting agreements for Concurrent Transfer of Servicing;
  • Announced that with the refactoring of Guide Chapter 7101 announced in Bulletin 2025-8, Freddie Mac inadvertently removed Transferee Servicer requirements that were included in previous Section 7101.12, with this Bulletin, Freddie Mac has restored the requirements that were removed;
  • Updated Directories 1, 3 through 6, and 9 to reflect the refactoring updates made during Bulletin 2025-D;
  • Updated Exhibit 40 (Duty to Serve High-Needs Areas) to reflect the areas based on FHFA’s updated Rural Areas and High Needs Rural Regions Data, as a result of the updates published in Bulletin 2025-F;
  • Updated fraud identification requirements by:
    • Adding property data collectors to the list of 3rd parties that must be approved, evaluated, and monitored;
    • Identifying fraud risk trends to guide selection of discretionary samples to broaden the populations of loans that may be at higher risk for fraud; and
    • Updating the frequency of updates to quality control policies and procedures to clarify that periodically means at least annually; and
  • Retired Home Value Explorer (HVE) from external commercial availability as of July 31, 2025 and removed corresponding references from the Selling Guide;

Revisions related to insurance are effective June 8, 2026. Revisions related to Exhibit 40 are effective January 1, 2026. All other revisions are effective December 10, 2025.

Click to view the Freddie Mac Guide Bulletin 2025-17: https://www.tenaco.com/wp-content/uploads/2025/12/Freddie-Mac-Guide-Bulletin-2025-17-12-10-25.pdf

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